Alexander Rojas

Education

Professional Experience

Engaging customers utilizing selling skills to build connected solutions while maintaining a balance of high velocity and high service

• Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.
• Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions.
• Explained information about the quality, value, and style of products to influence customer buying decisions.
• Replenished floor stock and processed shipments to ensure product availability for customers.
• Administered all point of sale opening and closing procedures.
• Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Demonstrated integrity and honesty while interacting with guests, team members, and managers.

• Maintained high standards of customer service during high-volume, fast-paced operations.
• Cross-trained with team members to ensure seamless service.
• Consistently provided friendly guest service and heartfelt hospitality.

Professional Activities

Particpated in events to help organize housing

• Organized fundraisers for volunteer group
• Primed and painted the exterior of houses